Satellite internet provider Starlink has blocked Uganda from accessing its global satellite network following a directive from the Uganda Communications Commission (UCC), effectively disabling all Starlink terminals operating in the country as of January 1, 2026.
In a letter dated January 2, 2026, addressed to UCC Executive Director George William Thembo, Starlink confirmed that it had implemented what it termed a “new service restriction tool” for Uganda, resulting in a complete shutdown of its services nationwide.
“As a result, as of 01 January 2026, there are no Starlink terminals operating in Uganda,” wrote Ben MacWilliams, Starlink’s Director of Market Access at Space Exploration Technologies Corp (SpaceX).
The move followed a formal complaint and directive from UCC, which ordered Starlink to cease what the regulator described as the illegal provision of telecommunications services in Uganda. UCC cited the company’s failure to obtain a valid operating licence as required under Ugandan law.
MacWilliams emphasised that Starlink is not officially operating in Uganda and has not been marketing or selling its services in the country due to the licensing issue.
“To be clear, Starlink Uganda itself is not selling or marketing satellite internet services in Uganda because it is not yet licensed by the UCC,” he stated, adding that the shutdown was intended to ensure compliance with local regulatory requirements.
The decision comes amid heightened scrutiny of satellite communications technology in Uganda, particularly following a December 19, 2025 directive by the Uganda Revenue Authority (URA) restricting the importation and customs clearance of Starlink equipment and related communications hardware.
Under the URA directive, any importation of Starlink kits or associated components now requires clearance from the Chief of Defence Forces of the Uganda Peoples’ Defence Force (UPDF), effectively placing the technology under direct military oversight.
The measures were introduced just weeks ahead of the January 15 general elections, a period during which internet access and digital communications have historically been sensitive issues in Uganda. In previous election cycles, authorities have imposed restrictions on social media platforms and internet services, citing security concerns.
The shutdown has raised concern among users who had turned to Starlink for reliable internet connectivity, particularly in remote and underserved areas where traditional broadband infrastructure remains limited. Analysts warn that the move could further widen the digital divide and disrupt businesses, media operations and civil society activities that rely on stable internet access.
Neither UCC nor Starlink has indicated when services could resume, with any restoration likely dependent on the company securing the necessary regulatory approvals. For now, Uganda remains effectively cut off from Starlink’s satellite internet network as regulatory and security concerns take centre stage ahead of the polls.
